Refund Policy

Last updated: 6 September 2026

We want you to be satisfied with your purchase. This policy explains when refunds are available for products bought on topical2day.com.

1. Nature of our products

All products sold are digital, downloadable files (original PDF practice papers) delivered instantly upon successful payment.

2. Your 14-day right to cancel

In accordance with Paddle's Buyer Terms, you have the right to cancel your purchase and receive a full refund within 14 days of purchase, without needing to provide a reason. To request a cancellation within this period, contact us at topicalpastpapers09@gmail.com with your order/transaction ID and the email address used at checkout.

Because our products are instant-download digital content, we may ask that you confirm you have deleted any downloaded materials as a condition of a change-of-mind refund within this 14-day period, consistent with standard practice for digital goods.

3. Refunds outside the 14-day period

After the 14-day period, refund requests are handled on a case-by-case basis, including in these situations:

• Technical issue: if you paid but were unable to access or download your materials due to a technical error on our end, and the issue could not be resolved within a reasonable time.
• Duplicate purchase: if you were accidentally charged twice for the same section.
• Incorrect product: if the section you received does not match what you paid for.

4. How to request a refund

Contact us at topicalpastpapers09@gmail.com, including your order/transaction ID and the email address used at checkout. We will review your request and respond within a reasonable timeframe.

5. Refund processing

All payments are processed by Paddle.com Market Limited, our Merchant of Record. Approved refunds are processed by Paddle back to your original payment method and may take several business days to reflect, depending on your bank or card issuer.

6. Contact

For any questions about this policy, contact us at topicalpastpapers09@gmail.com.