Refund Policy

Last updated: 25 July 2026

We want you to be satisfied with your purchase. This policy explains when refunds are available for products bought on topical2day.com.

1. Nature of our products

All products sold are digital, downloadable files (original PDF practice papers) delivered instantly upon successful payment. Because of the instant, non-returnable nature of digital goods, refund requests are handled on a case-by-case basis as described below.

2. When you can request a refund

• Technical issue: if you paid but were unable to access or download your materials due to a technical error on our end, and the issue could not be resolved within a reasonable time.
• Duplicate purchase: if you were accidentally charged twice for the same section.
• Incorrect product: if the section you received does not match what you paid for.

3. When refunds are not available

• Change of mind after successfully downloading the materials.
• Dissatisfaction with the content or organization of the practice papers once accessed, provided the materials match the advertised subject/section.

4. How to request a refund

Contact us at topicalpastpapers09@gmail.com within 7 days of purchase, including your order/transaction ID and the email address used at checkout. We will review your request and respond within a reasonable timeframe.

5. Refund processing

All payments are processed by Paddle.com Market Limited, our Merchant of Record. Approved refunds are processed by Paddle back to your original payment method and may take several business days to reflect, depending on your bank or card issuer.

6. Contact

For any questions about this policy, contact us at topicalpastpapers09@gmail.com.